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Online Support from WCI
Webber Consulting provides fee-based
phone support.
How it works:
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1. |
You pay for a
block of support time in advance. |
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a. |
Most people choose to buy 1 hour, those who call
frequently, generally buy 2 hours. |
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2. |
You call in any
time during business hours and you will either: |
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a. |
Be
placed into our work queue and normally will
hear from a technician by the end of the day, if
not within a couple of hours. |
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b. |
Get directly to a technician. |
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3. |
Our technicians
log the time in 5-minute increments and keep
track of your total time used so that when you
have used all your purchased time, you can choose to
purchase another block of time. |
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That's it.
You can connect one of four ways:
We ask that you call in
prior to using any of these support
methods, as a technician may be with another client.
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1. |
Click on the
instant chat link here:
WCI Instant Chat |
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2. |
If you have
purchased support already, there should be a
“WCI Online Support” icon already on your
desktop, Double-click on that icon and click
Connect. |
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3. |
Download
“WCI Online Support”
Calling Card:
Download Calling Card |
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4. |
Visit
http://www.logmein123.com |
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Thank you, Webber Consulting
"I recently added a DSL line to my home computer and
used Webber Consulting to help with the installation,
hardware/software components, and Internet education.
As a simple home user, I cannot stress enough the time,
money, and headaches that were saved by using their
service. Webber Consulting did it right and did it
right the first
time."
~ Joe
Iafrati
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